What to do if your vehicle breaks down

A car breakdown is a stress-packed experience for anyone. But buying car breakdown protection is easy and should give you confidence to get on the road, whatever the weather. Even if your car’s a bit past its best. Yet if the worst happens, what’s the best thing to do? It depends on where you are.

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On a motorway

    On an ‘A’ or ‘B’ road

      What you need to tell your breakdown provider

        What will your breakdown provider do next?

        Most breakdown services aim to get to you inside 45 minutes, give or take. If your vehicle can’t be repaired by the roadside you will be towed to a garage. 

        This is where the details of your policy come alive in a big way. First, if you have roadside assistance then you will be towed to the nearest garage. 

        However, if you’ve got vehicle recovery cover then you will be towed to anywhere in the UK of your choice, within reason. 

          This is where the detail of your policy makes an impact. Choose with care.

          What do I do if I don’t have breakdown cover?

          You have three choices. 

            If you have broken down where roadworks are ‘live’ then the Highways Agency may be able to tow you off the motorway. This is a free service in certain circumstances but it does not (and should not) replace breakdown cover

            Compare instant breakdown policies here

            By comparing breakdown cover providers, you can find a policy that gives you the level of cover you need at a price you can afford.